For returns please E-mail us at firstname.lastname@example.org, letting us know that you will be returning an item. Then, ship the item with your receipt to:
Attn: Web Order Customer Service
600 Mazza Court
El Dorado Hills, CA 95762
Please include in this shipment your personal information that you used to make the order. Our policy typically is that, for domestic returns, you as the customer will pay for shipping back to us, but we’ll refund the cost of shipping that we originally charged you. This is to help streamline the process and avoid having to exchange money for the purpose of refunding items.
All returns must be within 30 days.
Please review our Returns & Exchanges policy before sending.
At the bottom of the first checkout page (“Secure Order Form – Step 1 of 3”), there will be a section labeled “Promotion Code.” Enter your code there, and you will see the change this made to your order reflected on the next page.
Yes, we do install small packets of information on your computer temporarily. Cookies are used by us to streamline and enhance your ordering experience. In order to use our online store, you must have cookies enabled at all times.